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Statement of Work: IT Network Administrator Service

Scope of Work

Provide daily operational support, routine maintenance, and ongoing administration for the Company 's secure network infrastructure for a defined contract duration of six (6) months. This role ensures the continuous health, security, and stability of firewalls, routers, switches, wireless access points, and Internet of Things (IoT) environments.

Required Qualifications:

Cisco Catalyst: Administration of Cisco Catalyst network switches.
Palo Alto: Expert management of Palo Alto Next-Generation Firewalls.

Ongoing Services Provided:

Firewall Infrastructure & Security:

Daily Administration: Manage and maintain Palo Alto next-gen firewall deployments daily.
Traffic Inspection: Monitor and adjust policies for east-west and north-south traffic.
Access Control: Oversee segmented security architectures to safeguard data.

Router & Core Network Operations:

Protocol Maintenance: Manage routing protocols, failover capabilities, and traffic paths.
Network Stability: Maintain dynamic routing environments, including OSPF and BGP configurations.
Hardware Oversight: Conduct routine checks and minor adjustments on core routing hardware.

Switching Infrastructure:

Fabric Management: Maintenance of the Cisco Catalyst switch fabric.
VLAN Segmentation: Administer VLAN configurations to ensure capacity and reliability.
Traffic Prioritization: Maintain QoS policies to prioritize critical emergency and VoIP services.

Wireless Networking:

Environment Monitoring: Manage Wi-Fi infrastructure for secure staff and public access segments.
Controller Administration: Provide oversight of controller-based wireless management and analytics.
Coverage Optimization: Identify coverage gaps during routine operations across municipal buildings.

IoT Integration & Monitoring:

Segment Maintenance: Administer secure IoT network segments using isolated VLANs and micro-segmentation.
Telemetry Oversight: Monitor IoT telemetry data for public safety and environmental sensors.
Centralized Alerting: Respond to network alerts from centralized IoT monitoring tools.

Operational Requirements:

Change Management:

IT Manager Approval: Document all production changes prior to implementation.
Process Compliance: Obtain explicit IT Manager approval before modifying the production environment.

Availability, Schedule, & Term:

Contract Term: This agreement is for a fixed term of six (6) months from the start date.
Core Hours: Cover typical business hours from Monday to Friday, 6:30 AM – 5:30 PM.
Schedule Flexibility: Remain available for occasional after-hours or weekend support.
Work Location: Perform duties remotely.
Collaboration: Work independently while collaborating seamlessly with IT staff.

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Apply for IT Net Admin at 360s2g